Privacy Policy

Last Updated: [Insert Date]

Welcome to OluKai Sales (“we”, “us”, or “our”). At trendyshoesale.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
• Transaction Information: Details about purchases you make, including products ordered, payment method, and transaction history.
• Technical Information: IP address, browser type, device information, and operating system for website analytics and security.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring website.
• Communication Data: Records of customer service inquiries and correspondence.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders for outdoor gear and accessories
• To provide customer support and respond to inquiries
• To improve our website, products, and services
• To prevent fraud and enhance security
• To send transactional communications (order confirmations, shipping updates)
• With your consent, to send marketing communications about new products or promotions
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, processing payments (Visa, MasterCard, JCB, PayPal), shipping orders, and providing customer service.
• Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent fraud.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all data transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

• All transactions are encrypted using 256-bit SSL technology
• PCI-compliant payment processing systems
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Opt-out: Unsubscribe from marketing communications at any time.
• Restriction: Request restriction of processing in certain circumstances.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and usage patterns
• Improve website functionality
• Deliver targeted advertising (with your consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us